Prohibited Items

Non-mailable Articles

These are some common items we cannot ship:

  • Alcohol content above 24% (except for USA/Canada where ALL alcohol is banned)
  • Engines, tanks, exhaust or any other mechanical parts that could come into contact with oil/petrol
  • Zippo lighters
  • Nail polish
  • Perfume
  • Stand-alone batteries or mobile battery chargers (Batteries within items are generally accepted but may require further paperwork. Please contact us when shipping such items.)
  • Items restricted by trade laws such as Ivory or Python Skin (goods made from endangered animals)
  • Airsoft guns
  • Replica Weapons
  • Aerosols
  • Sunscreen
  • Credit Cards, bank statements, etc
  • Laundry Detergent and other cleaning liquids
  • Airpods/Earpods in charging cases (these are treated as stand-alone batteries)

This list is not all-inclusive so if in doubt please email us at [email protected] before forwarding an item to us.

Explosives and hazardous materials

The below are some more general guidelines for items that will be refused for shipment. If in doubt, please email us at [email protected] before purchasing the item.

Gunpowers

Fireworks, firecrackers, ammunitions

Flammable liquids

Lighter fuel, paint, oil (and any items that may have contained these such as oil tanks for cars)

Compressed gasses

Fire extinguishers, aqualungs, dust removers (spray type), portable condensed oxygen, helium gas, gas stove burners for camping, gas for portable stoves, gas for lighters

Flammable materials

Matches, lighters

Oxidizers

Bleach, peroxidative agents, oxygen generators for personal use

Oxidizers

Chloroform, insecticide transpirators (heat type)

Poisonous substances

Mercury, batteries

Radioactive substances

Plutonium, radium, uranium, caesium

Drugs

Narcotics and psychotropic substances or tobacco.

Live animals and plants

Live animals
Plants including Fresh Fruit and Vegetables 
Any item including soil/dirt

Country Specific Restrictions

It is your responsibility to ensure that the item you purchase can be imported to your country. If in doubt please contact your local customs service. We have included a few specific examples for restricted items based on country.

United States of America

Meat products including powdered and dried content are not permitted.

Australia and New Zealand

Natural products, seeds, wood or any items that would pose a biohazard are not permitted.

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